REFAC
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REFAC Assistant
Replies from assistants and admin
Optional: helps our team follow up.
Digital Accountability
Digital reporting for education and community transparency. Built for teachers, school leaders, community volunteers, and moderators to surface issues, verify them, and track resolutions.
Live overview
Aggregated counts only. Individual cases remain private for moderators.
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Total reported
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Pending / under review
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Resolved
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New in last 7 days
A secure platform where teachers, school leaders, and community focal points submit evidence-based reports about education and social issues. Moderators review, verify, and escalate cases, while dashboards keep stakeholders aligned on progress.
Register as reporter, moderator, or admin with secure verification.
Capture title, description, category, location, and attach evidence.
Moderators verify, request info, approve or reject with history trail.
Reporters see status changes, notes, and analytics over time.
Admins, moderators, reporters, and viewers each have scoped permissions.
District, sector, school and geo-coordinates for precise follow-up.
Upload photos and documents with safe storage.
Pending, approved, resolved with a full status history.
Counts by category, location, time, and resolution rate.
Email + in-app alerts for approvals and updates.
Pilot training with community focal points and head teachers.
Moderation drills and practice reports with district officers.
Data quality checks and follow-up workflows.
Teachers, school leaders, community volunteers, moderators, and admins approved by REFAC.
Education service delivery, child protection, infrastructure, teaching materials, and related community issues.
Reporters can choose anonymous-to-public; moderators still see reporter for verification.
Moderators review, verify evidence, update status, and notify the reporter of actions.
Training materials and user guides for implementers.
Partnerships
Join us to scale Menya Makuru to more districts, schools, and communities.