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Digital Accountability

Menya Makuru

Digital reporting for education and community transparency. Built for teachers, school leaders, community volunteers, and moderators to surface issues, verify them, and track resolutions.

Menya Makuru preview

Live overview

Reported cases at a glance

Aggregated counts only. Individual cases remain private for moderators.

Go to reports (staff login)

0

Total reported

0

Pending / under review

0

Resolved

0

New in last 7 days

What is Menya Makuru?

A secure platform where teachers, school leaders, and community focal points submit evidence-based reports about education and social issues. Moderators review, verify, and escalate cases, while dashboards keep stakeholders aligned on progress.

How it works

Step 01

Create account

Register as reporter, moderator, or admin with secure verification.

Step 02

Submit report

Capture title, description, category, location, and attach evidence.

Step 03

Moderation

Moderators verify, request info, approve or reject with history trail.

Step 04

Track resolution

Reporters see status changes, notes, and analytics over time.

Key features

Role-based access

Admins, moderators, reporters, and viewers each have scoped permissions.

Location tagging

District, sector, school and geo-coordinates for precise follow-up.

Evidence attachments

Upload photos and documents with safe storage.

Status tracking

Pending, approved, resolved with a full status history.

Analytics dashboard

Counts by category, location, time, and resolution rate.

Notifications

Email + in-app alerts for approvals and updates.

Training rollout

Kamonyi · Nyamata · Rusizi

Kamonyi

Pilot training with community focal points and head teachers.

Nyamata

Moderation drills and practice reports with district officers.

Rusizi

Data quality checks and follow-up workflows.

FAQ

Who can use it?

Teachers, school leaders, community volunteers, moderators, and admins approved by REFAC.

What types of cases?

Education service delivery, child protection, infrastructure, teaching materials, and related community issues.

Is reporting anonymous?

Reporters can choose anonymous-to-public; moderators still see reporter for verification.

What happens after submission?

Moderators review, verify evidence, update status, and notify the reporter of actions.

Downloads & resources

Training materials and user guides for implementers.

Partnerships

Partner with REFAC on digital accountability

Join us to scale Menya Makuru to more districts, schools, and communities.